Unreal Cloud DocsBilling
Plans, payment methods, subscription changes, and invoices.
Billing is managed per organization from the Billing tab. Only admins can manage billing.
Plans
Plans are shown as cards on the Billing tab. Each plan combines two kinds of dimensions:
| Dimension | Type | How it's billed |
|---|---|---|
| Seats (members) | Licensed | Quantity you choose, billed per cycle |
| Build concurrency | Licensed | Quantity you choose, billed per cycle |
| Compute (vCPU-minutes) | Metered | Actual usage each cycle |
| Storage (GB-hours) | Metered | Actual usage each cycle |
Some licensed dimensions have minimums — for example, seats can't be set below your current member count. Metered dimensions are measured automatically — see Usage.
Before you subscribe or change a plan, a preview shows the recurring per-cycle price and the amount due today. Proration previews are estimates; the final invoice reflects exact timing.
Payment methods
Add a card under Payment methods before subscribing. You can store several cards and choose a default; the default card is charged for invoices.
Changing your subscription
| Change | Takes effect | Proration |
|---|---|---|
| Upgrade (more seats, more concurrency, higher plan) | Immediately | Difference for the rest of the cycle charged right away |
| Downgrade | Immediately | Difference credited against your next invoice |
Quantities are validated: you can't reduce seats below the number of members currently in the organization.
Canceling
Canceling a subscription schedules it to end at the end of the current billing period — you keep full access until then, and no further renewals are charged.
If you change your mind before the period ends, you can resume the subscription from the same plan card.
Budget alerts
Set a monthly Budget to avoid a surprise bill. Admins get an email when the upcoming invoice reaches 80% and again at 100% of it, once each per billing period.
- Spend is the upcoming invoice so far, your plan plus the usage reported, minus your available credits.
- The budget is in the same currency as your invoices.
- Usage is checked every hour, so an alert can arrive up to about an hour after a threshold is crossed.
- Changing the budget re-arms both alerts for the current period.
A budget only sends alerts. Builds keep running when it's reached.
Invoices
The Invoices section lists every invoice with its status (draft, open, paid, etc.), amount, and a summary of the upcoming invoice. Open an invoice to view or download it.
Billing questions? Contact support@unrealcloud.io.