Unreal Cloud Docs

Billing

Plans, payment methods, subscription changes, and invoices.

Billing is managed per organization from the Billing tab. Only admins can manage billing.

Plans

Plans are shown as cards on the Billing tab. Each plan combines two kinds of dimensions:

DimensionTypeHow it's billed
Seats (members)LicensedQuantity you choose, billed per cycle
Build concurrencyLicensedQuantity you choose, billed per cycle
Compute (vCPU-minutes)MeteredActual usage each cycle
Storage (GB-hours)MeteredActual usage each cycle

Some licensed dimensions have minimums — for example, seats can't be set below your current member count. Metered dimensions are measured automatically — see Usage.

Before you subscribe or change a plan, a preview shows the recurring per-cycle price and the amount due today. Proration previews are estimates; the final invoice reflects exact timing.

Payment methods

Add a card under Payment methods before subscribing. You can store several cards and choose a default; the default card is charged for invoices.

Changing your subscription

ChangeTakes effectProration
Upgrade (more seats, more concurrency, higher plan)ImmediatelyDifference for the rest of the cycle charged right away
DowngradeImmediatelyDifference credited against your next invoice

Quantities are validated: you can't reduce seats below the number of members currently in the organization.

Canceling

Canceling a subscription schedules it to end at the end of the current billing period — you keep full access until then, and no further renewals are charged.

If you change your mind before the period ends, you can resume the subscription from the same plan card.

Invoices

The Invoices section lists every invoice with its status (draft, open, paid, etc.), amount, and a summary of the upcoming invoice. Open an invoice to view or download it.

Billing questions? Contact support@unrealcloud.io.

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